Activate Your Solution – Implement, Adopt And Build User Satisfaction to Maximise Your Return on Investment.
Whether it’s understanding your network, user training or project management, Collaborate have extensive skills and expertise which are unique in this fast growing market. We offer these professional services to support you throughout the life-cycle of your solution ranging from implementation planning, user adoption and post sales support, which drive better returns on your investment, that lower your total cost of ownership.
Having operated within the virtual collaboration market since its inception and attained accreditation from our suppliers, which means we can support all aspects of your chosen solution. Notable examples include Northern Ireland Schools (C2KNI – 300k potential users), Scottish Schools (Glow – 850k potential users), many large Higher Education establishments such as Universities of Bradford and Hertfordshire and organisations including Macmillan, Oxfam, Verizon and Association of Learning Technologies.
Activation services available:
| Plan, Install and Support | Working with your IT department we can plan & install your solution on premise or hosted on our servers. This is supplemented with administrative training and full access to our support staff for any further integration and / or maintenance and upgrade requirements. |
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| Training & User Adoption | Comprehensive program which identifies your training needs, key adopters and training to ensure users can quickly and effectively get started. Ongoing user support can also be provided. |
| Event Management | For large on-line or blended events we can provide services which include pre-event planning, registration, hosting, participant support, live or on-demand webcasts and presenter capture. |
| Content Creation | Whether it’s one off content creation services for a specific project or as part of planned roll out to rapidly generate reusable high impact content and templates, we can support you from getting started to completion. |
For more information on these services and any bespoke requirements you may have please contact us directly